The information and resources below aim to provide answers to the frequently asked questions of Langara Continuing Studies students.

Can't find what you're looking for? Contact us. We're happy to help.

All Continuing Studies students are issued a myLangara account. Your myLangara account provides you access to your student information, an email account, computer user ID, course schedule, course location, textbook information, enrolment verification, grades, as well as access to Desire to Learn (if applicable).

To log into myLangara:

  1. Visit select on Login to myLangara
  2. Enter your student ID and PIN (defaulted to FL-YYYYMMDD, where FL refers to first initial and last initial capitalized, and YYYYMMDD refers to your date of birth)

If you need access to your ID or to have your PIN reset, please contact the registration office at 604.323.5322.

To log onto computers on campus or to get on the WiFi network, you have to use your Computer User ID.

To activate your Computer User ID or reset your password:

  1. Log into myLangara
  2. Select Manage Computer Accounts under the Online Self Service menu
  3. Select Maintain Computer User ID
  4. Select ACTIVATE new account or RESET/FORGOTTEN password

Free WiFi: 

  1. Connect to Langara network
  2. Open a web browser and enter your Computer User ID and password when prompted.

You can also set up "eduroam" and "eduroam5GHz" wireless network:

  1. Connect to Langara network (This step can be skipped if your device already has access to Internet)
  2. Open a web browser and go to the following website  
  3. Login using your Langara Federated ID
  4. Follow the instructions to automatically configure Wifi network.

Langara College Computing Use Policy. Please note any misuse of computing resources can result in account privileges being suspended.

For more information, please contact our Service Desk (local 5999 or

How do I locate my course schedule and room number? Classroom schedule and location

Confirm class times, instructors, and room numbers with Continuing Studies’ Classroom Schedule. This daily schedule is up-to-the-minute, sorted by start time, and displays last minute changes to your course info.

Note that this list can also be viewed on-campus on the monitor beside the Continuing Studies Registrar’s Office (Langara Main Campus). Students are encouraged to check their classroom info as close to their start time as possible as it can change up to two hours before class. This schedule is for CS courses at the main campus, for classes held at one of the VSB schools, directional signage and/or a night supervisor will be on-location to get you to your classroom.

To access personalized course schedule and course location details, log into your myLangara account. Once logged in click on:

  1. Student Main Menu
  2. Continuing Studies
  3. 500 Internal Server Error

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You will be able to view the time and location of your registered courses. Room locations are also posted on the Room Schedule Screen by the main entrance of the college next to the Continuing Studies office on your first day of class.

Don’t know where the classroom is? Find your way with our campus map, or for more help, call Continuing Studies at 604.323.5322.

To access your personalized textbook list, log into your myLangara account. Once logged in, click on Textbook portal. You will be able to view your personalized textbook list.

Alternatively, for textbook information, visit the Bookstore website at:

You can search for textbook information by course with the following steps:

  1. Select the semester in months (Jan-Apr, May -Aug, Sep-Dec) for Continuing Studies
  2. Select the four letter course code and four digit course number that corresponds to your course
  3. Add to (repeat steps until all courses are added)
  4. Generate Textbook list

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

How do I access my online course? Desire to Learn (D2L)

Note: Instructors decide whether to include Brightspace by D2L or not into their course planning.

Brightspace by D2L is the online couse management system used to enhance learning outside the classroom.

Through Brightspace by D2L, students can access course material posted by instructors. In addition, other features of Brightspace by D2L include: assignments, quizzes, exams, and discussion boards.

To access Brightspace by D2L:

  • Direct link - use your Computer User ID to log in
  • Through myLangara account and under myCourses tab

For a quick guide to the features of Brightspace by D2L, check out the How Do I D2L? brochure.

Students will have access to Brightspace by D2L pages for the courses they are registered at the beginning of the semester.

For more detailed information, visit the Online Learner.

Monthly Maintenance

Desire2Learn performs regular monthly maintenance in on a selected day in April, May, June, July, and August. During these dates, Brightspace by D2L will be unavailable between 10:00pm and 4:00am.

Is financial aid available? Financial aid and scholarships

The Langara Financial Aid Department administers a variety of assistance programs.

Staff are available to help students complete various forms relating to financial assistance and can also help with budgeting and advice on general financial planning. Students experiencing financial difficulties should visit the Registrar and Enrolment Services Office at the main campus in T building and ask to speak to a Financial Aid Advisor. Staff are often able to help students find solutions to financial problems.

Brief descriptions of financial support programs available at Langara College are outlined on the various Financial Aid tabs. For more information and/or for funding applications, please speak to the Registrar and Enrolment Services Office.

Department Scholarships

Langara Continuing Studies also offers Department Scholarships. 

Langara College scholarships and awards are intended to recognize and support the outstanding achievement of our students. Scholarship and award recipients must satisfy all criteria specified by a donor unless the donor agrees to waive those criteria. 

A list of Continuing Studies scholarships can be found here.

Accessibility Services works with students with disabilities to arrange appropriate support services on a case-by-case basis. If you are a student with a disability and require accommodations, please contact Accessibility Services to make an intake appointment and provide the appropriate medical documentation, preferably at least three three months prior to the start of the semester to allow adequate time to arrange accommodations

What is the final exam policy? Final exam policy

Where completion of a final examination is required in order to receive credit for a course, students must be available for your examinations as scheduled. It is your responsibility to be aware of the time and date of your final examinations as indicated on the final version of the examination schedule. If possible, final examinations will be rescheduled upon request for any student scheduled to write:

  1. Two or more examinations at the same time, or
  2. Two or more examinations, each exceeding one hour in duration, with an intervening break of less than one-half hour (30 minutes), or
  3. More than three examinations in different courses in one day, or
  4. More than six hours of examinations in one day, or
  5. Final examinations at a different institution or regular studies scheduled at the same time.

Final examinations will not be re-scheduled for reasons other than those noted above. Requests for re-scheduling of examinations must be made to your instructor two weeks before the exam. Documentation for all requests will be required, including printed examination schedules. Extenuating circumstances will only be considered with verifiable professional documentation. These include exceptional circumstances beyond a student’s control that significantly affect the student’s ability to meet requirements of a course. 

Can I apply for exam deferral? Examination policy
Mid-term and final examinations must be completed on the scheduled dates. Failure to write on the scheduled dates will warrant a zero on the assessment. Exam deferral requests will be considered for extenuating circumstances with proper documentation and advanced notification to the instructor and program coordinator. Final approval is at the discretion of the program coordinator. There will be no exceptions, other than under exceptional and documented circumstances or for medical-related reasons. Requests must be submitted in writing along with the required exam deferral form no later that 48 hours prior to the exam date.

Unofficial Transcripts

Unofficial transcripts can be viewed online or downloaded by students through their myLangara account after grades are posted. Grades are posted roughly 2 to 3 weeks after the last class (or in some cases, after the last project/exam submission deadlines). Unofficial transcripts are used for students’ purposes to view grades. In some instances, students may use unofficial transcripts for employer reimbursement or sponsor reimbursement as successful proof of course completion.

How to access your unofficial transcripts:

  1. Log in to mylangara
  2. Click on Student Main Menu
  3. Click on Continuing Studies
  4. Select View Unofficial Transcripts
  5. To print select on PDF

Official Transcripts

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Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

To order an official Continuing Studies transcript, please fill out the Request for Official Transcript Form and either mail, fax, or drop the form off at our Continuing Studies office for processing. If you are choosing to mail your official Continuing Studies Transcript Request form to us, use the below address:

Langara College, Continuing Studies
A161-100 West 49th Avenue
Vancouver, BC V5Y 2Z6


The cost for an official transcript is $10.00 for the first copy and $4.00 for each additional transcript ordered at the same time. Please allow five business days for processing. A rush transcript will cost $27.00 plus $6.00 for each additional copy ordered at the same time. Please allow 24 hours or one business day for processing. For questions regarding official transcripts, email

The breakdown of Continuing Studies grades are as follows:

A+                   95 – 100%                         
A                     90–94%
A-                    85–89%
B+                   80–84%                             
B                     75–79%
B-                    70–74%
C+                   65 – 69%                           
C                     60–64%
C-                    55 – 59%                          

D                     50 – 54%                           

F                     Below 50%                      

Anecdotal Grades:                                 

*Entered by CSRO only

N                     Student has ceased to attend class/participate in classwork or did not write the final exam
S                     Satisfactory
U                     Unsatisfactory
E                     Exempt (Credit obtained for work done elsewhere) * 
W                    Withdrawn *
I                      Incomplete
R                    Course taken on a non-credit basis
#                    Grade not available at time of printing

Minimum requirements for successful completion may vary for each course.

Tuition fees for eligible courses exceeding $100 within a calendar year are income tax-deductible. Tax receipts are available only on the web. Tax receipts for the previous calendar year are available at the end of February the following year.

How to access your tax receipt (T2202A):

  1. Log in to mylangara *+
  2. Click on Student Main Menu
  3. Click on Canadian Tax Forms
  4. Click on T2202A Tax Credit Form
  5. Select Correct Year (to print – choose Printable T2202A Form)
  6. Click on Submit

If you do not know your student number and/or password, please contact Continuing Studies at 604.323.5322.

Please note: According to CRA, to be eligible for credit you must attend class:

  • Part time: Three consecutive weeks AND 12 or more hours in the month
  • Full time: Three consecutive weeks for 10 or more hours in each week

LEAP courses are considered “upgrading” courses and therefore are ineligible for a tax receipt.

* Use Internet Explorer/Safari only as we are experiencing technical problems with Google Chrome/Firefox

+ Tax receipt shows up on a new window, ensure that pop-up blocker is disabled.

Can Langara help me find a job? C3 (Co-op & Career Connector) Job Board

Continuing Studies students enrolled in a course that is part of a certificate or diploma program now have access to Langara’s C3 Job Board. By using your myLangara login and password you will have access to part-time, full-time, temporary, and volunteer opportunities. Activate your C3 Job Board profile now, to view and apply for jobs, access career resources, and upload your resume for review.

Currently, courses within VSB certificate programs are not transferrable to Langara. However, you can still continue with your VSB certificate with Langara at VSB courses. Contact the Program Coordinator for more information on specific programs.

What are learning units? Learning Units

Continuing Education Unit (CEU) and International Learning Unit (ILU) are used to measure and recognize lifelong learning. CEUs are a class-hours based measure and one CEU is awarded for every ten instructional hours. The ILU is an outcomes-based measure by the Learning Resource Network, the largest international lifelong learning organization in the world. For more info, visit


To qualify for a Continuing Studies credential, students must complete at least 50% of the required course hours at Langara College Continuing Studies. Individual programs may stipulate a higher percentage, but not less than 50%.


Certificate programs may impose a time limit for the completion of all required coursework. Students who are unable to meet the graduation requirement within the prescribed time limit may consult the appropriate CS Program Coordinator to request an extension. Approval will be on a case-by-case basis. 


50% of credit for a second or subsequent credential must be new course work, not used to satisfy the requirements for a previous credential. The final 40% of the course work of the second or subsequent credential must be completed through Langara College Continuing Studies.

CS Course Repeat Limit Effective August 2019

Effective August 2019 all courses that are part of a credential (Certificate, Diploma, and Post-Degree Diploma) will be subject to a registration limit of two (2) attempts. This means if you registered in a course twice, you must receive approval from the Program Coordinator to register for a third time. The request must be submitted by email. The Program Coordinator will review your case before making a final decision.

Click here for the Program Coordinator Directory

Note: If you dropped a course and it is not recorded on your transcript, this does not count towards the repeat limit; if you registered and withdrew from a course with a W on your transcript, this will count towards the repeat limit.