The Director, Labour Relations & 人权 administers the 人权政策b3008. The first step is a confidential consultation – the Director, Labour Relations & 人权 will review the matter and advise whether the matter falls within the Policy. If a complaint proceeds beyond the consultation, it must be in writing. 

Under the Human Rights policy the Director, Labour Relations & Human Rights may provide mediation, or arrange for outside mediators or investigators. In all complaints the Director, Labour Relations & 人权 acts as a neutral third party, not an advocate for either the complainant or the respondent. If a matter cannot be resolved between the parties and proceeds to investigation, a report may be made to the President. A complaint may be dismissed, or, if a violation of the policy is shown, disciplinary action may result.